CHATTANOOGA, Tenn. – The Tennessee Aquarium has received a TripAdvisor® Certificate of Excellence for the fifth year in a row, earning induction into TripAdvisor’s Hall of Fame. And it’s thanks to the aquarium’s staff and volunteers.
Maintenance and housekeeping crews begin arriving at the Tennessee Aquarium as the first warm colors of sunrise appear over downtown Chattanooga. Long before opening each day, these workers are busy preparing the Aquarium’s two buildings and IMAX Theater for the first guests to arrive.
Shortly after the first staffers arrive, a new wave comes in. Animal and plant experts begin a fast-paced routine of caring for the creatures and lush vegetation. Volunteer SCUBA divers are underwater by 9 a.m., cleaning the giant windows so guests have a crystal clear view of the sharks that are slowly swimming nearby.
At the same time, representatives from admissions, guest services, education, operations, and every other department gather in the River Journey lobby for a briefing on the day ahead. New IMAX films, the number of group reservations, construction projects, and special events are among the topics discussed. Similar daily huddles are held for volunteer docents and IMAX employees.
Now in its eighth year, the Certificate of Excellence achievement celebrates businesses that have earned great traveler reviews on TripAdvisor over the past year.
About the Tennessee Aquarium
The mission of the Tennessee Aquarium is to connect people with nature and inspire them to make informed decisions about water and wildlife. Admission is $29.95 per adult and $18.95 per child, ages 3-12. Each ticket purchased helps support Aquarium conservation programs. The IMAX® 3D Theater is next door to the Aquarium. Ticket prices are $11.95 per adult and $9.95 per child. Aquarium/IMAX combo tickets are $37.95 for adults and $26.95 for children. Advance tickets may be purchased online at www.tnaqua.org or by phone at 1-800-262-0695. The Aquarium, located on the banks of the Tennessee River in Chattanooga, is a non-profit organization. Open every day except Thanksgiving and Christmas, the Aquarium and IMAX are accessible to people with disabilities.
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